Translate
Hello,
I'm trying to deactivate Studio 2019 (Trados Licence Manager) to update it to Studio 2022 and I'm getting an error: Could not connect to activation server. Error ID: 8277831
Best regards,
N
Hello,
I'm trying to deactivate Studio 2019 (Trados Licence Manager) to update it to Studio 2022 and I'm getting an error: Could not connect to activation server. Error ID: 8277831
Best regards,
N
Roy Allkin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846789 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I am having the same issue. Support told me to upgrade to LicenseServerManager17.0.648, which I did, and now I get the same error as the customer above.
FYI Iulia Dinca .
Please post about the issue on a new thread and I will open a case with the technical team.
Best regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
