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I have paid for order number 741656 (for a Freelance Subscription renewal) with PayPal, but I cannot activate my expired license in Trados.
Please help!
I have paid for order number 741656 (for a Freelance Subscription renewal) with PayPal, but I cannot activate my expired license in Trados.
Please help!
Mercedes Acosta We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00847919 .
Ana Sabo | RWS Group
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Thanks
The issue has been resolved, thanks everyone for the help.
HiMercedes Acosta ,
Thank you for letting us know.
Wish you a lovely day!
Best regards,
Ana
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub