I have paid for order number 741656 (for a Freelance Subscription renewal) with PayPal, but I cannot activate my expired license in Trados.
Please help!
I have paid for order number 741656 (for a Freelance Subscription renewal) with PayPal, but I cannot activate my expired license in Trados.
Please help!
Mercedes Acosta We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00847919 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Mercedes Acosta We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00847919 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
The issue has been resolved, thanks everyone for the help.
HiMercedes Acosta ,
Thank you for letting us know.
Wish you a lovely day!
Best regards,
Ana
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub