Please somebody help me regarding the Support Case Id: 00848633.
I have the Id five days ago, but I didn't get any contact since then.
Please somebody help me regarding the Support Case Id: 00848633.
I have the Id five days ago, but I didn't get any contact since then.
Juhyeon Jeon I have escalated this to the Support Teams
That said you need to chase / update via your support portal and under the case you logged
Lydia Simplicio | RWS Group
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Hi Lydia Simplicio. Thank you for your message. I don't know what to do with the Support Id. I thought somebody would contact to me via email to solve the issue. Could you tell me what I should do after getting the Support Id?
Juhyeon Jeon I am told that support has tried to contact you on 2 separate occasions. Please search your mail box including junk/spam folder
In the meantime the local support for Korea have ended their day and someone by the name of Kate will try reach you again.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I have been waiting for the mail from the support team, searching all the mail box including spam, but no one contacted to me. This is really urgent to me because I can't get any jobs without the program. Please help me.
Juhyeon Jeon
Please see our most recent attempt at contacting you
Is the email address ending with @gmaol.com known to you?
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Oh, the email address is wrong.
It ends with gmail.com.