[Not sure what I did wrong, but somehow it didn't post my whole query, which is as follows]:

Installation of SDL Trados 2015 on new laptop not working despite deactivating license on old laptop:

I am trying to install my SDL Trados 2015 on my new laptop. I have successfully deactivated my license on my old laptop. But when I try to install Trados on my new laptop using the executable file, I get a pop up saying:

Setup has detected that the file [long file name - I have a screenshot, but it won't let me include it here] has changed since it was initially published.

I clicked on "Retry" a few times to no avail and then cancelled the setup.

I then managed (not sure how) to start the installation, but it got stuck at a point, saying "Cannot create SDLTradosStudio2015\setup.exe. (I left it "installing" for over three hours) and it never got past this point.

I restarted my laptop and tried the install again, but now I can't get past the first pop-up above "Setup has detected a file..."

Any assistance will be very gratefully received!

Thanks in advance!

Hello Jackie Ball 

Please try to install Studio 2015 manually: https://gateway.sdl.com/apex/communityknowledge?articleName=000001136

If it doesn`t work, try the solution from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001400

Thank you,

Sorin

Dear Sorin,

Thank you so much! Installing manually and then downloading and installing the vcredist_x86.exe file (as per the solution in the second article you mentioned) worked.

Thanks for your prompt response.

Best,
Jackie

Dear Sorin,

Thank you so much! Installing manually and then downloading and installing the vcredist_x86.exe file (as per the solution in the second article you mentioned) worked.

Thanks for your prompt response.

Best,
Jackie