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I reinstalled my computer and now I'm trying to reinstall trados but the license shipped doesn't work. I also have no way to deactivite the old license on the trados interface. Applying for reset on the webpage also keeps showing error.
I reinstalled my computer and now I'm trying to reinstall trados but the license shipped doesn't work. I also have no way to deactivite the old license on the trados interface. Applying for reset on the webpage also keeps showing error.
Jinmeng Wang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851483 .
Jinmeng Wang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851483 .