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Hi,
I need to deactivate my license on my old computer, because it has crashed, and I need to install the license on my new one. Can you help? Thanks!
Charlotte
Hi,
I need to deactivate my license on my old computer, because it has crashed, and I need to install the license on my new one. Can you help? Thanks!
Charlotte
Before the activation, please try a license reset from your RWS account following the steps indicated on this article: https://gateway.sdl.com/articles/SolutionArticles/000001616?articleNam.
Please feel free to reach out if you experience any difficulties with the process.
Kind regards,
Ana Sabo | RWS Group
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Hi Ana
Thanks for your quick answer, unfortunately this does not seem to work. I think the error message has been sent to your support team, but please find below a screen image.
Kind regards,
Charlotte
Charlotte
Hi Ana
Thanks for your quick answer, unfortunately this does not seem to work. I think the error message has been sent to your support team, but please find below a screen image.
Kind regards,
Charlotte
Charlotte