Hello,
my laptop died yesterday, but thankfully my SSD could be inserted in a new one. So I have all my data and everything in place, but I cannot activate my Trados license anymore. I tried offline deactivation, but that didn't work. Also license reset didn't work.
Could anybody help, please?
Thanks in advance!
Annegret
Annegret Tripodi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00854414 .
Thank you! Looking forward to hearing from you :) Have a lovely day!
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