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Hi,
My computer died yesterday and I lost everything on the hard drive. I need to set up trados on my new computer but obviously I can't deactivate the license on my old one.
Very grateful for any help you can offer!
Many thanks
Yael
Hi,
My computer died yesterday and I lost everything on the hard drive. I need to set up trados on my new computer but obviously I can't deactivate the license on my old one.
Very grateful for any help you can offer!
Many thanks
Yael
Hello Yael Zamir-Kotowicz
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Then try to reactivate it.
Thank you,
Sorin
Hello Yael Zamir-Kotowicz
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Then try to reactivate it.
Thank you,
Sorin