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Hello,
I bought an upgrade from Studio 2021 to Studio 2022 and I paid the invoice (bank transfer the 5th of June), but I haven't still received the license code. Please contact me as soon as possible.
RWS Community
Hello,
I bought an upgrade from Studio 2021 to Studio 2022 and I paid the invoice (bank transfer the 5th of June), but I haven't still received the license code. Please contact me as soon as possible.
Hello Federica Vicario
In order to have the 2022 license in your account you need to process the license upgrade from 2021 to 2022 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
Hello Federica Vicario
In order to have the 2022 license in your account you need to process the license upgrade from 2021 to 2022 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
Thanks a lot!
