Hello,
I already sent an email to support yesterday regarding this issue because email verification for community.rws would not register (when nothing works, nothing works).
Like many others, when I closed Trados Studio and opened it again, I was asked for the activation ID, but my license is already in use.
I tried resetting the license -- doesn't work.
I tried renaming studio.lic -- doesn't work either.
Thank you in advance for your help.
Vinciane Boisson We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00856283 .
Elisa Maxim | RWS Group
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Thank you Elisa!
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