Hello,
I already sent an email to support yesterday regarding this issue because email verification for community.rws would not register (when nothing works, nothing works).
Like many others, when I closed Trados Studio and opened it again, I was asked for the activation ID, but my license is already in use.
I tried resetting the license -- doesn't work.
I tried renaming studio.lic -- doesn't work either.
Thank you in advance for your help.
Vinciane Boisson We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00856283 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Vinciane Boisson We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00856283 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you Elisa!
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