An error occurred while requesting a license. Error ID 7673672 Trados does not open

Question

Hi, 
 I got an update to Trados Studio 2022 Professional (Network SN) last month. Till yesterday everything fine (well sort of) but today when I wanted to start my translation work day, I cannot open Trados Studio as the license seems to have expired. 
 Not sure whether this is the version I have: 2022SR2_17.2.10.19084 
 The error message I get when trying to connect to the license server is:

We went to check the license server, which was also updated last month and there it says the license has expired.

I REALLY need help to get this sorted out, you know the usual, deadlines coming etc. 
 
 Thanks 
 Anneliese

Sorin Perta · Answer

Anneliese Faltin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00859604 .

Trados Portfolio > 2. Licensing and Installation

An error occurred while requesting a license. Error ID 7673672 Trados does not open