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Laptop Damaged. Need to deactivate my trados license. please help.
RWS Community
Laptop Damaged. Need to deactivate my trados license. please help.
Hello Adibah Iskandar ,
Please log in to the RWS account on the new laptop and do a license reset:
https://gateway.sdl.com/articles/SolutionArticles/000001616?articleNam
Then you can download and install Trados again and activate it.
Hope this can help you.
Best regards,
Ana-Maria Matefi | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Tried that and the following happened:
Adibah Iskandar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00860882 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub