my trados 2022 is not working for over a week now. I am trying to uninstall to get a fresh download but get this message:
An error occurred and the program was aborted. You can try running
the program again but if the same problem repeats, please generate a
debug log (usually found in C:\ProgramData\ Trados\\Chainer\Logs) and
contact technical support.
XmilException
Das Stammelement ist nicht vorhanden.
How can I fix this?
Paulo Fernandes We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00861427 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paulo Fernandes We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00861427 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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