Dear RWS support,
I am referring to an older case, titled
Today, I am running into the exact same problem as before, again after installing System Mechanic, so probably this application was and is the cause. I executed the "undo changes" option, but that didn't fix it. You helped me back then, can you help again, please?
Kind regards,
Gunther
Gunther Maerz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00864109 .
Elisa Maxim | RWS Group
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Hi Elisa,
Thank you for your quick reaction, I already got your e-mail with the ticket number.
Looking forward to hearing from you again.
Have a nice day!
Gunther
Hi Elisa,
Thank you for your quick reaction, I already got your e-mail with the ticket number.
Looking forward to hearing from you again.
Have a nice day!
Gunther
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