I can't activate my license on my new laptop, I tried 3 times by resetting the license but I couldn't activate it.
Activation failed with this message: Failed to install RMS Iicense string. Error ID: 210150 Open connection settings?
The reset button is also gone because I reset it more than 3 times.
I need to use Trados Studio right away. I hope you can help me.
Minju Park We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00864953 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I tried as instructed in the email, but the offline deactivation failed and the license didn't reset.
It's too complicated for me to solve. Can you please help me to try again?
I tried as instructed in the email, but the offline deactivation failed and the license didn't reset.
It's too complicated for me to solve. Can you please help me to try again?
Could you kindly reply to the email received from the technical team and my colleagues will help you further?
Best regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
