Hi, I had to deactivate Trados 2019 on my old computer offline, which was successful, but now I can't activate online.
Error
Activation failed.
Could not connect to the activation server. Check the activation server address in the provider settings. - The remote server returned an error: (403) Forbidden.
Does this mean the problem is on your server?
I will be traveling so being able to switch between laptop and desktop is necessary.
Thanks for any help
Thank you for reaching out to us.
Could you kindly try to activate your license offline following the procedure indicated on this link: Offline activation and deactivation of a Single User License for Trados Studio/ Passolo
Please do not hesitate to contact us again if the error persists.
Best regards,
Ana Sabo | RWS Group
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