I upgraded from Studio 2021 Freelance Plus to Studio 2024 Freelance (version 18.0.0.1013). Installation OK. But when I click on the link of the Trados Studio Cloud invitation or try log in to the cloud I get the message «You do not have sufficient permissions to acess this acount» How can I fix this?
Ana Paula Cabral
Ana Paula Cabral Hi, the cloud version is included with a Trados Studio license. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00866010 .
Ana Sabo | RWS Group
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