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The 2021 licence is on an old computer which is no longer working and has not been used for some time. How can I upgrade to the 2024 licence? Thanks.
The 2021 licence is on an old computer which is no longer working and has not been used for some time. How can I upgrade to the 2024 licence? Thanks.
You can check out our prices at this link https://www.trados.com/pricing You have Trados 2021 Freelance, so please select the following upgrade option:
Kind regards,
Elisa Maxim | RWS Group
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Hi Elisa,
Even though I have a 2021 licence, it is not allowing me to upgrade it - it shows no available upgrades on my account and when I tried to upgrade to 2024, I received a message saying I don't have a licence to upgrade.
Please make sure you are selecting Trados 2021 Freelance. If the problem persists, please contact trados[at]rws.com and my colleagues will place the order for you.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks, Elisa. I am selecting Trados 2021 and I still can't upgrade so I will contact support. Thanks.
Thanks, Elisa. I am selecting Trados 2021 and I still can't upgrade so I will contact support. Thanks.