Im trying to activate Trados Studio 2021. This was previously downloaded on a different device, but has already been removed and deactivated from the previous device. On my profile the license shows as available with 0 users. I have downloaded the License Server Manager and Trados software. Each time I try to activate trados and enter the license code I get an activation failed message. I'm not sure where I can go from here?
Genevieve Feest We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869100 .
Anca Stoian | RWS Group
Genevieve Feest We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869100 .
Anca Stoian | RWS Group
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