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Hi,
Could you please help with license deactivation?
Thank you,
Jan
Hi,
Could you please help with license deactivation?
Thank you,
Jan
I could not find any account associated with your e-mail address. Have you tried deactivating the license from Help - Product activation or from your RWS account, Products and Plans - Licenses?
Kind regards,
Elisa Maxim | RWS Group
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Hi Elisa,
Sorry for my late reply. Yes, we tried both from Trados itself, and also using the RWS account.
As for the email, we changed our domain this year - maybe that's the reason why you cannot find any account associated to us? Is there a way to send me direct message, so we can solve this?
Thank you!
Jan
Please come in chat so that we can discuss this: https://www.trados.com/contact-us/ (the bottom right button)
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please come in chat so that we can discuss this: https://www.trados.com/contact-us/ (the bottom right button)
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub