Komila Kirgizova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00870483 .

Komila Kirgizova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00870483 .

thank you! Please, don't waste your and my time sending my links to follow or other tips, I DO need your help with this product which I'm not using from severals month as a problem occurs continuously, I'm asked everytime to change something, I HAVE NO TIME and I have already lost a lot of my time trying to solve the problem. I noticed that, while reneeing to the newest version my "plus" is cancelled. I paid for Freelance Plus, and got used to use Trados on two pc but noe I can't use it at all, i believe the quality of the product is really awful, Trados 2021 wasn't so problematic