Hi everyone,

I recently purchased a license for Trados Studio 2024 Freelance Plus. However, after changing my computer, I’ve been facing issues with activating the software.

Each time I try to activate the license using the activation code I received, the software client shows a failure message. When I check my account on the RWS website, it shows that the activation code has been used. This has happened three times already.

Now, I’ve received a notification stating that the license can only be reset three times per year. As a result, I am unable to use Trados Studio, nor can I reset the license anymore.

I’m not sure what steps to take from here. Any help or guidance would be greatly appreciated.

Thank you!

Feel free to adjust the details as necessary!