Hello,
I purchased Upgrade from Trados Studio 2019 Freelance to Trados Studio 2024 Freelance on 24-Sep-2024, but the new licence number does not appear in my RWS account.
Where can I find it?
TIA Eric Hahn

Hello,
I purchased Upgrade from Trados Studio 2019 Freelance to Trados Studio 2024 Freelance on 24-Sep-2024, but the new licence number does not appear in my RWS account.
Where can I find it?
TIA Eric Hahn
Hello Eric Hahn
In order to have the 2024 license in your account you need to process the license upgrade from 2019 to 2024 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
Hello Eric Hahn
In order to have the 2024 license in your account you need to process the license upgrade from 2019 to 2024 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
Hello Sorin,
It worked, thank you very much for your help!
;-)