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I am unable to install Trados Studios 2022 iin my computer. I've tried absolutely everything. I want my money back since it is not working. How do I get refunded?
Thanks,
Paula
I am unable to install Trados Studios 2022 iin my computer. I've tried absolutely everything. I want my money back since it is not working. How do I get refunded?
Thanks,
Paula
Paula Marshall-Vargas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00873926 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paula Marshall-Vargas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00873926 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I think I rather get my money back since, I had to reject a project because I don't have Trados this week.
I have requested the refund of my purchase and you guys are ignorning me completely: 
Paula Marshall-Vargas - your request isn't being ignored and the email you have sent to trados@rws.com earlier today will be responded to.