Deactivation is causing an error

While trying to deactive Trados license, we are getting an error as below.

Screenshot of Trados License Manager with an error dialog box. The main window lists a product with 'UNKNOWN' name, activation date '110001 12:00:00 AM', 1 activated seat, 0 total seats, and 0 remaining seats. A 'DEACTIVATE' button is visible. The error dialog box reads 'Object reference not set to an instance of an object.' with an 'OK' button.

Please can you help.



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[edited by: RWS Community AI at 9:15 AM (GMT 1) on 24 Oct 2024]
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