While trying to deactive Trados license, we are getting an error as below.
Please can you help.
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[edited by: RWS Community AI at 1:58 AM (GMT 0) on 15 Nov 2024]

While trying to deactive Trados license, we are getting an error as below.
Please can you help.
Sunayni Bhardwaj We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00874287 .
Sunayni Bhardwaj We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00874287 .