Deactivation is causing an error

While trying to deactive Trados license, we are getting an error as below.

Screenshot of Trados License Manager with an error dialog box. The table lists a product with the name UNKNOWN and activation date 110001 12:00:00 AM. A pop-up error reads 'Object reference not set to an instance of an object.'

Please can you help.



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[edited by: RWS Community AI at 1:58 AM (GMT 0) on 15 Nov 2024]
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