Hello everyone,
Windows crashed on my PC, so I had to reinstall Windows and I need to reinstall all my software - including SDL Studio 2019 and Multiterm 2019.
When I log in to my RWS account, I can see my license:
Users : 1
In Use : 1
But I don't kow how to activate it on my PC. When I install Trados they ask for an activation code. I entered my license number but it did not work.
Would you have a solution?
Thanks for your help,
Chloé
Chloé Lafitte We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00875451 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Chloé Lafitte We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00875451 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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