Hello,
How can I deactivate my Trados 2019 license to use it on another of my devices? When I try to do it, I get the following error:
“Deactivation failed. Could not connect to the activation server. Check the activation server address in the provider settings. - The remote server returned an error: (403) Forbidden.”
I kindly request assistance. Thanks in advance for your help.
Cesar Mendoza We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00874468 .
Cesar Mendoza We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00874468 .
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