Package 'Microsoft Visual C++ 2022 Redistributable'could not be installed. Error number: 1618.

Question

Hello, 
 My hard disk crashed, so I am installing everything anew on my laptop with Window 11. 
 I downloaded TradosStudio2021SR2_16.2.10.9305.exe yesterday. The installation stops at this phase: 
 
 Then this appears:

Any suggestions? For whatever it is worth, no other installation is running on my laptop at the moment.

Anca Stoian · Answer

Jana Zajicova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00875315 .

Anca Stoian | RWS Group

Trados Portfolio > 2. Licensing and Installation

Package 'Microsoft Visual C++ 2022 Redistributable'could not be installed. Error number: 1618.