Minjoo Kim 

If you have a support contract I hope you logged your issue through the support portal here?

https://gateway.sdl.com/

In the meantime, if you need to provide the sdlxliff file you don’t actually need to export anything or even start Studio. Go to the project folder for this project and look in the target language folder. In there you’ll find the sdlxliff file.

Hi Paul,

Thank you for your quick reply. I just received a support case number and hope this issue will be fixed ASAP.

I don't need to fix anything, but I have to open Studio and make some tweaks and update my translation version before sending it to my client.

Second, I have to fix it asap because I also have other projects to handle and continue this project as well (the project is ongoing). 

Hi Paul,

Thank you for your quick reply. I just received a support case number and hope this issue will be fixed ASAP.

I don't need to fix anything, but I have to open Studio and make some tweaks and update my translation version before sending it to my client.

Second, I have to fix it asap because I also have other projects to handle and continue this project as well (the project is ongoing).