After upgrading to Trados studio pro 2024, every time starting Trados studio, it asks to enter e-mail address in the "Trados studio Setup" window and press Finish. I tried uninstalling and reinstalling but the problem persists. How to solve this problem?
Have you tried entering the e-mail address and finishing the setup of your Trados? For more details, please see https://docs.rws.com/en-US/trados-studio-2024-1145319/completing-the-trados-studio-setup-wizard-344540
Kind regards,
Elisa Maxim | RWS Group
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Trados does not load without entered e-mail address and the Finish button pressed. We have to fill in and finish this form every time we start Trados studio 2024 pro.
Stanislava Vaitkeviciene We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00877946 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
