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Could you kindly help me? I updated my license from Studio 2021 to Studio 2024.
I bought it, and I can't use it because it says it's deactivated. Can somebody help immediataley?
Could you kindly help me? I updated my license from Studio 2021 to Studio 2024.
I bought it, and I can't use it because it says it's deactivated. Can somebody help immediataley?
Please process the upgrade from your account, Products and Plans - Licenses https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Trados 2024 can be downloaded from your account, Products and Plans - Downloads. You cannot activate Trados 2024 with a Trados 2021 code, so please process the upgrade beforehand.
Kind regards,
Elisa Maxim | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
That's what I dis, but I still get the message:
License expired.
Claudia Rossi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00879299 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
It's OK Elisa! It worked now! Thanks anyway!
