I cannot activate the lincense. There is no button for it.

Cheers

Jacqueline

HIJacqueline Tran-Glier 

Did you follow the steps indicated at this link? https://gateway.sdl.com/apex/communityknowledge?articleName=000013347

Please click the Subscription tab in the Trados Studio Product Activation window, not on the Perpetual License section.

Kind regards,

HIJacqueline Tran-Glier 

Did you follow the steps indicated at this link? https://gateway.sdl.com/apex/communityknowledge?articleName=000013347

Please click the Subscription tab in the Trados Studio Product Activation window, not on the Perpetual License section.

Kind regards,

Hi,

the window says that the subscription has expired. I still cannot activate it.

Please solve the proble asap.

Cheers

Jacqueline

Hi Jacqueline Tran-Glier  

Please reply on the open case. Here in the Community forum we are not a technical team.

Kind regards,

Hi Elisa,

no one is answering my emails from the support since days. 

So please cancel my order of subscription.

I'll buy a new one.

Cheers

Jacqueline