HiIrma van den Berg thank you for posting,

In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below: gateway.sdl.com/.../communityknowledge

If you encounter any issues with the reset, please don't hesitate to reach out to me!

Best regards,

Ionut

my computer did not crash, I have this issue since I started to use the studio 2024 trial alongside - I will try the reset but I do not know any activity codes... 

my computer did not crash, I have this issue since I started to use the studio 2024 trial alongside - I will try the reset but I do not know any activity codes... 

Please take a moment to perform the license reset from your RWS account by navigating to the Licenses tab. I've included the workaround steps above for your reference.