Hello,
I need help to deactivate my Trados 2021 license on a laptop I would like to stop using. When trying to deactivate it online, the following window appears:
When trying the offline deactivation, I don't see any license on my RWS account. Now i'm stuck and I don't know how to go on.
Thank you in advance for your assistance.
Kind regards,
Juan Peso
Juan Fernando Peso Di Menna We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881711 .
Juan Fernando Peso Di Menna We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881711 .
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