Hi David Williams 

The upgrade is in your account, Products and Plans - Licenses and needs to be processed so that you receive the code for Trados 2024. The link you are looking for would be this one: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx Then please click on the blue ribbon and make sure you follow all the steps to process your upgrade. Please note that once you process the upgrade, you won't be able to use Trados 2019 anymore.

Kind regards,

That page only lists my old versions, which have already been activated (years ago), but not Trados 2024.

Hi David Williams 

Please click on the blue ribbon and make sure you follow all the steps to process your upgrade. It is normal that at first it shows Trados 2019, this is the license you are upgrading from.

Kind regards,

Hello Elisa Maxim ,

Elisa Maxim said:

Please note that once you process the upgrade, you won't be able to use Trados 2019 anymore.

Is it something new, which came with Studio 2024? When, long ago, I upgraded from Studio 2021 to Studio 2022, I kept Studio 2021 insalled and active, so I can still open it and could use it if I needed to.

Best regards.

Gérard

Thanks for pointing that out! Can I transfer my Trados 2019 projects to Trados 2024?

I think it is incorrect to describe that as normal, but thank you for pointing that out. Hardly intuitive.

Hi David Williams 

All files are saved in your PC, usually in the Documents folder, unless you changed the path. Trados does not keep your files. So you need to open your projects from your PC in Trados 2024.

 Gérard LAMBERT Consecutive versions, such as Trados 2021 and 2022, work as long as the oldest version is installed on the same PC as the newest version. Trados 2019 and 2024 are not consecutive versions, this is why Trados 2019 seldom works in this case if at all.

In any case, with an upgrade, the license rights only extend upon the latest version, we cannot guarantee the long term functioning of old versions.

Kind regards,