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Hello,
I recently purchased an upgrade from Trados Studio 2019 Freelance Plus to Trados Studio 2024 Freelance, paid on 02-Dec-2024. Where can I find my license key for product activation, which is now required withing 3 days?
Hello,
I recently purchased an upgrade from Trados Studio 2019 Freelance Plus to Trados Studio 2024 Freelance, paid on 02-Dec-2024. Where can I find my license key for product activation, which is now required withing 3 days?
The upgrade is in your account, Products and Plans - Licenses and needs to be processed so that you receive the code for Trados 2024. The link you are looking for would be this one: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx Then please click on the blue ribbon and make sure you follow all the steps to process your upgrade. Please note that once you process the upgrade, you won't be able to use Trados 2019 anymore.
Kind regards,
Elisa Maxim | RWS Group
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That page only lists my old versions, which have already been activated (years ago), but not Trados 2024.
Please click on the blue ribbon and make sure you follow all the steps to process your upgrade. It is normal that at first it shows Trados 2019, this is the license you are upgrading from.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I think it is incorrect to describe that as normal, but thank you for pointing that out. Hardly intuitive.
I think it is incorrect to describe that as normal, but thank you for pointing that out. Hardly intuitive.