Hello,
Due to some technical reasons we had to move the virtual PC with Trados GroupShare 2015 to another platform.
Everything works after the movement, the server is available. The only problem is that the license has not pulled up. I get a note "License Expired", while in my personal account I got the information that the license is being used.
What should be done in this situation to make sure that the license is valid?
Andrew Melnik We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00882106 .
Ana Sabo | RWS Group
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