Can't deactivate license

I can't deactivate my license on the computer. I always get the message "there are multiple instances of this application running..." I've already tried shutting down and reopening the computer, but the message is always the same.

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    Apologies nobody spotted your post.  It may be because you posted into the MultiTerm forum as opposed to the Licensing & Installation forum:

    Screenshot of a forum post titled 'Can't deactivate license' by Volker Brueck on Trados Studio > 3. MultiTerm page, expressing inability to deactivate a license due to multiple instances running.

    I'll move this into the appropriate place so you can bookmark it just in case you need it again in the future.

    In the meantime, please confirm if this is still a problem for you or if you managed to get it sorted out already?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    [edited by: RWS Community AI at 12:06 AM (GMT 0) on 23 Mar 2025]
Reply
  •  

    Apologies nobody spotted your post.  It may be because you posted into the MultiTerm forum as opposed to the Licensing & Installation forum:

    Screenshot of a forum post titled 'Can't deactivate license' by Volker Brueck on Trados Studio > 3. MultiTerm page, expressing inability to deactivate a license due to multiple instances running.

    I'll move this into the appropriate place so you can bookmark it just in case you need it again in the future.

    In the meantime, please confirm if this is still a problem for you or if you managed to get it sorted out already?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: RWS Community AI at 12:06 AM (GMT 0) on 23 Mar 2025]
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