Trados 2019 activation

Question

Hi, 
 
 I am unable to active Trados 2019 after windows update. 
 
 Regards, 
 Martina

Sorin Perta · Answer

Hello Martina Bratuz 
 Please try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383 
 Thank you, Sorin

Sorin Perta · Answer

Hi Martina Bratuz 
 What error? Please provide details so we can help. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hi Martina Bratuz 
 In this case you can try the solution from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001361 
 Thank you, 
 Sorin

Sorin Perta · Answer

Martina Bratuz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00882522 .

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Trados 2019 activation