Hi,
as my previous post suddenly disappeared from this site, I repeat the contents, but it might be sent twice.
Trying to return my license of my old 2019 Studio Pro version in order to upgrade to Studio 2024 on a new PC, I fail to return the old license online as well as offline.
I need a new activation code for the new PC and the 2024 upgrade. Could you help, please?
Regards, Anne
Anne Massanetz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00882669 .
Anne Massanetz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00882669 .
Translate
