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Dear patners,
I am trying to reset my Trados Studio Freelance license through the RWS account, but the button "reset license" is not available. The license is activated but I don't know what desktop it is active, so I'd like to reset it.
Dear patners,
I am trying to reset my Trados Studio Freelance license through the RWS account, but the button "reset license" is not available. The license is activated but I don't know what desktop it is active, so I'd like to reset it.
Francie Lima We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00883367 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Francie Lima We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00883367 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Elisa, thank you for you fast response. I'll keep on the wait.