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I have installed Studio 2024 and deactivated my 2021 license. Although I have purchased the upgrade to 2024, the is not license key in my account for 2024 and I'm unable to activate the 2024 version.
I have installed Studio 2024 and deactivated my 2021 license. Although I have purchased the upgrade to 2024, the is not license key in my account for 2024 and I'm unable to activate the 2024 version.
GEORGES KLEINBERG We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00884121 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
GEORGES KLEINBERG We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00884121 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub