Trados Studio 2024 crashes during opening process

Question

I just updated to the 2024 version and installed the Antidote plugin. I am unable to launch the app. It crashes during the opening and I am teherfore unable to work. 
 Can you please help me? 
 Many thanks!

Jerzy Czopik · Answer

Chantal Brousseau 
 Close Trados Studio. Paste this C:\Users\%username%AppData\Roaming\Trados\Trados Studio and delete both the folder 18 and Studio18 
 Restart Trados Studio, go to Add-Ins and reinstall the Antidote from there. Restart Studio again. It should work now.

Trados Portfolio > 2. Licensing and Installation

Trados Studio 2024 crashes during opening process