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Hi there, after my laptop crashed recently, I seem to be unable to deactivate my license. The screen information I get says: "You have deactivated your license more than three times in one year." Please assist. Kind regards, Gabriele
Hi there, after my laptop crashed recently, I seem to be unable to deactivate my license. The screen information I get says: "You have deactivated your license more than three times in one year." Please assist. Kind regards, Gabriele
Gabriele Gräfe We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00886122 .
Ana Sabo | RWS Group
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Gabriele Gräfe We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00886122 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub