Hi Patricia, 

Your Activation Code is in your RWS account - under Licenses tab.

You have a Trados 2019 Plus license so you can activate Trados on two devices. One code appears already in use, but you have another free to activate.

The videos about activating and deactivating single user licenses either online or offline are in the first topic on the forum: New Trados Licensing Videos

Here is the video on how to do an offline activation, found in the same topic:

https://www.youtube.com/watch?v=xVQZyX3tbsg&list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz&index=4&ab_channel=Trados

or the article about this:

https://gateway.sdl.com/apex/communityknowledge?articleName=000001383

Please follow either the video or the article for the offline activation.

Best regards,

Anca

Hi Patricia, 

Your Activation Code is in your RWS account - under Licenses tab.

You have a Trados 2019 Plus license so you can activate Trados on two devices. One code appears already in use, but you have another free to activate.

The videos about activating and deactivating single user licenses either online or offline are in the first topic on the forum: New Trados Licensing Videos

Here is the video on how to do an offline activation, found in the same topic:

https://www.youtube.com/watch?v=xVQZyX3tbsg&list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz&index=4&ab_channel=Trados

or the article about this:

https://gateway.sdl.com/apex/communityknowledge?articleName=000001383

Please follow either the video or the article for the offline activation.

Best regards,

Anca