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Hi All,
Once again I have problems activating the customer's cloud account. Passwords are all correct. This problem has already been solved twice by you but it still occurs.
Kind regards,
Raffaella
Hi All,
Once again I have problems activating the customer's cloud account. Passwords are all correct. This problem has already been solved twice by you but it still occurs.
Kind regards,
Raffaella
Please do the steps in this article https://gateway.sdl.com/apex/communityknowledge?articleName=000013519
Kind regards,
Elisa Maxim | RWS Group
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Hi Elisa!
important update! Everything seems to work properly now. Sorry for bothering you.
Kind regards,
raffaella
Hi!
another update... It worked for half an hour, now I'm again unable to keep connected to the customer's account. I also lost what I've translated until now. It seems that this second account is very "unstable". It is very difficult to work in this situation.
Kind regards,
raffaella
Hi!
another update... It worked for half an hour, now I'm again unable to keep connected to the customer's account. I also lost what I've translated until now. It seems that this second account is very "unstable". It is very difficult to work in this situation.
Kind regards,
raffaella