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[edited by: RWS Community AI at 7:42 PM (GMT 0) on 25 Feb 2025]
Angela Teevin-Schweiss You have the Trados 2021 Language Cloud account associated with the same e-mail address, so I submitted a case for the technical team to look into it. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00889808 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Angela Teevin-Schweiss You have the Trados 2021 Language Cloud account associated with the same e-mail address, so I submitted a case for the technical team to look into it. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00889808 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub